HIGH POLISH – sterling silver and bronze will naturally oxidize over time. Regular cleaning with a silver polishing cloth will help maintain the shine of your piece.
PATINA – if your piece has been finished with blackening or verdigris etc. do not use a cleaning cloth or solution, this will wear away the patina.
PLATING – we use a triple-bathed hard gold (18K) plating process which is more resilient than most plating. However plating does not last forever, and may wear thin over time, especially on items with high wear. Please contact us for re-plating if you should need it.
SILK CORD – keep your silk cord dry as much as possible. If the cord becomes wet, air-dry in the shade. If the cord becomes dirty you can hand wash it in warm water with a gentle, natural soap. Never use bleaches or harsh cleaners as this will destroy the silk.
ADJUSTABLE ELEMENT – such as the wire on an ear cuff or earring hook, an adjustable ring etc. Gently bend it into place for your size when you receive it but do not continuously bend it every time you wear it as this will weaken the silver and cause it to snap.
PEARL – do not expose to baking soda, vinegar, harsh chemicals, bleaches etc. This is an organic gem and is delicate.
In the event of breakage, we do offer a repair service (for Loki Patera pieces only). Please contact us through our contact form or email email@example.com